Financial & Customer Scorecard Metrics
Today we look at Financial and Customer Metrics that will drive your Company towards Success. Revenue and profit represent key financial goals, but a complete review of the business should be undertaken to meet customer expectations. What makes the customer happy? What are our competitors offering to the customer and what can we offer to secure our market share?
FEWER THAN 10% OF COMPANIES SUCCESSFULLY IMPLEMENT THEIR STRATEGY. GOALS ARE THE STARTING POINT TO PUT YOU INTO THIS WINNING MINORITY, KPI’S DEFINE YOUR SUCCESS AND TRACKING ALLOWS YOU TO MEASURE YOUR PROGRESS AND COURSE CORRECT WHEN NECESSARY.
Now is the time to invest in you, your family, and your business.